Enter your search term here...
New support ticket
Check ticket status
0330 900 2200
Orders, Returns & Refunds
How do i track my order?
I didn’t receive my order confirmation email.
Why hasn’t my order been dispatched yet?
How long will my order take to arrive?
What is the cut off time for same day dispatch?
See all 19 articles
Returns & Refunds
What is your returns policy?
Can I exchange an item?
When do I have to pay for my own return shipping?
My item is faulty, can I send the item back to you for free?
How long will refunds take to process?
See all 6 articles
Do you ship outside of the UK?
How much is UK shipping?
When do I qualify for free shipping?
The shipping company have lost my parcel?
What payment methods can I use?
When will I be charged for my order?
How does Klarna Buy Now Pay Later work?
How does Clearpay work?
How does Openpay work?
See all 7 articles
Help Desk Software
by Freshdesk Support Desk