Once your order has been accepted into our warehouse we are unable to make any changes to your order. We may be able to cancel your order if you contact us within 30 minutes of receiving your order confirmation (Monday - Friday 9am - 5pm), however this cannot be guaranteed.

The best way to get in touch would be to call our Customer Service team on 0330 900 2200 Monday to Friday, between 9am and 5pm. Due to the fast action required, we do not recommend using email to do this.

Once again, we are unable to guarantee any requests to cancel an order.