When a tracking number comes back as invalid, this almost always means that the items barcode hasn’t been scanned yet. This happens when the item is picked up by Royal Mail or DPD. So give it a bit of time and the code will validate – if it doesn’t then please get in touch with our team.
My tracking number says it's invalid. What do I do? Print
Created by: Jonny Webber
Modified on: Tue, 2 Jun, 2020 at 4:29 PM
Did you find it helpful? Yes NoSend feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.