FAQ's

Our frequently asked questions about the VIPerfume Club loyalty program.

How do i join the Rewards Club?
To join all you need to do is create an account with Perfume Direct - you can create an account here: www.perfumedirect.com/account/login  After you'...
Fri, 6 Dec, 2024 at 12:45 PM
What ways can you earn points?
There's so many ways to earn points which you can redeem for £ vouchers to spend at Perfume Direct.  Ways to earn: - 1 point for each £1 spent a...
Fri, 6 Dec, 2024 at 12:46 PM
How do i use my points?
Redeeming your points is easy.  Once you've hit the amount of points that activates a voucher, you'll be able to select which voucher you want t...
Mon, 18 Mar, 2024 at 3:21 PM
How many points do i need to get money off?
The points breakdown is as follows: 100 points = £5 off 200 points = £10 off 300 points = £15 off 400 points = £20 off
Wed, 13 Jul, 2022 at 2:17 PM
How do i check how many points i have?
When you log into your account, below the section that shows your account details there will be a section that shows how many points you have accumulated.  ...
Wed, 13 Jul, 2022 at 2:43 PM
Are there any products that aren't eligible to use rewards points on?
Nope, not at the moment. We'll let you know if anything changes!
Wed, 13 Jul, 2022 at 3:14 PM
I entered my birthday, when do i get my points?
After entering your birth date in your account, you will receive your points on the morning of your birthday. Points usually show between 9 am and 12 pm, so...
Wed, 13 Jul, 2022 at 3:16 PM
How do i write a review to get points?
14 days after your order ships, you’ll receive an email asking you to leave a review for one of the products that you purchased. Submit your review through ...
Wed, 13 Jul, 2022 at 3:19 PM