Are your products authentic?
Absolutely, all our products are 100% genuine & authentic. We work with an extensive list of authorised suppliers across the world. 
Mon, 18 Mar, 2024 at 3:02 PM
Why are your products so much cheaper than other retailers?
Perfume Direct is an online retailer of fragrance & cosmetics meaning we don’t have the huge overheads that the high street shops have, therefore we can...
Mon, 1 Jun, 2020 at 3:09 PM
You don’t have a product I want, can you source it for me?
Yes, if you contact our customer service team at, we will try and source the product for you. There’s no guarantee’s we’ll be able...
Mon, 1 Jun, 2020 at 3:14 PM
My fragrance doesn’t smell right?
All our fragrances should arrive in pristine condition and be exactly as you would expect from any high street store, chemist or department store. All our p...
Wed, 3 Jun, 2020 at 10:29 AM
When is a particular perfume coming back into stock?
We try to keep all our fragrances in stock however sometimes this isn’t always possible. In most cases a fragrance will come back into stock within 4 weeks....
Mon, 18 Mar, 2024 at 3:05 PM
What’s the difference between Eau de Toilette, Eau de Parfum & Eau de Cologne?
Shopping for your next fragrance can be a tricky business; after all, with so many to choose from, how do you decide? Let our guide to fragrance strengths ...
Wed, 3 Jun, 2020 at 10:32 AM